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Shipping Policy
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Order Processing: All orders placed on our website are processed within 1–2 business days.
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Shipping Time: Delivery timelines vary depending on the shipping address and courier partner. Customers will receive tracking details once the order has been dispatched.
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Address Changes: Any request to change the shipping address must be made within 24 hours of placing the order. After this period, we may not be able to accommodate the change.
Cancellation Policy
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Order Cancellation: Orders can be cancelled within 24 hours of placing the order by contacting our support team.
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After 24 Hours: Once your order has been processed or shipped, we will not be able to cancel it.
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Refunds (if applicable): For successfully cancelled orders, refunds will be processed to the original payment method within 5–7 business days.
You can always contact us for any return question at info@sritrivenicrafts.com.